How In-House Outsourcing for Cooperatives Transformed Unicred’s Digital Journey

The mission: delivering innovation to 250,000 members through outsourced technology development

Unicred, one of the largest credit cooperative systems in Brazil, had a clear challenge: bring its products and services to the fingertips of more than 250,000 members. In a market where innovation and mobility are essential, delivering robust and reliable digital solutions was critical, even for a cooperative whose core business is not technology.

In this context, a strategic partnership with Zallpy was established, based on the in-house outsourcing model for cooperatives — an approach that goes beyond conventional outsourcing by promoting engagement, agility, and cultural alignment through outsourced technology development.

The solution: In-house outsourcing with Zallpy embedded inside Unicred

Instead of working remotely, Zallpy immersed itself in Unicred’s ecosystem through the in-house outsourcing model. This meant Zallpy professionals were allocated directly within Unicred’s teams, integrating into the company’s daily operations, understanding its needs, and developing solutions aligned with its purpose through outsourced technology development.

This approach brought a crucial advantage: multidisciplinary teams composed of technology specialists focused on software development for the financial sector.

The impact: outsourced technology development with a cooperative mindset

With the in-house outsourcing model, Unicred achieved:

• Greater agility in building highly specialized technology squads
• Reduced operational costs without compromising quality
• High engagement levels and low turnover among professionals
• Continuous delivery of high-value digital solutions
• A team that truly understands the business and proposes solutions beyond the initial scope

The success of the partnership also extended to the Zallpy Academy talent development program, which trained 14 professionals with a focus on mobile development, soft skills, and organizational culture.

Why the in-house outsourcing model works for cooperatives

Unlike traditional outsourcing models, Zallpy’s in-house outsourcing approach:

• Provides deep business immersion, creating strong synergy between technology and purpose
• Builds teams with strong soft skills, essential in a sector based on trust and relationships
• Ensures high technical quality with continuous support from Zallpy’s delivery hub
• Combines flexibility, speed, and cultural alignment in outsourced technology development

More than technology: a strategic partnership for cooperatives

The partnership between Unicred and Zallpy shows that the in-house outsourcing model for cooperatives is not just a trend, but a winning strategy for institutions seeking innovation with purpose.

By combining outsourced technology development, cultural alignment, and deep technical expertise, Zallpy demonstrated that complex challenges can be transformed into high-impact digital solutions.

If your cooperative is ready to take the next step in its digital journey, talk to Zallpy.
Our in-house outsourcing model may be exactly what you need to accelerate innovation with the right people, in the right place, making a real difference through outsourced technology development.